Pi makes some of the best Residual Chlorine Analysers in the world.
So good in fact, that other companies want to sell them as their own, saving them huge sums of money on Research & Development!
If you think that you may like to become a Private Label customer, please complete the inquiry form at the bottom of this page and one of our sales team will get in touch with you shortly.
Customer led requirements
Pi is a global supplier and has been providing instrument solutions since 1998 through Distributors, under Private Label/OEM agreements and to End Users in the Water, Waste, Chemical, Paper, Pool & Leisure industries. With offices, a laboratory and new manufacturing facilities in Burnley, Lancashire, Pi has a growing reputation for innovation and operates globally with customers in Europe, America and the Middle East, including Scottish Water (UK), Crow Wood Leisure (UK), Northern Ireland Water (UK), and Chemtrac (America).
Recognising that no two applications are the same, Pi develops solutions to meet customer requirements and remains committed to product development and improving customer relations by delivering invaluable on-site support, excellent customer service, knowledge and expertise. In 2008 Pi doubled its turnover and continued to invest heavily in Research & Development (accounting for 25% of overhead for the year). In 2016, Pi was awarded the BS OHSAS 18001 Occupational Health and Safety Management Systems certification. In 2017, Pi was awarded the ISO 9001 quality certification and the ISO 14001 environmental certification.
Pi is known to make the best Residual Chlorine Analyser on the market – so it comes as no surprise when other companies want to sell them as their own under Private Label agreements. In addition to the original design and manufacture, Pi provides all the training, on-site technical support, and telephone support, which saves Private Label partners and Distributors huge sums of money on Research & Development and Training & Support.
To date Pi has four major Private Label Agreements with Chemtrac, Achromatic, AQS and Scotmas, although most of the business still comes through its strong Distributor partnerships, with last year proving to be an excellent year for the company, resulting in considerable sales growth in Europe.
Pi offers the only auto-calibrating residual chlorine analyser with two-way remote communication in the world – the CRIUS® with Remote Access – following many years of collaborative research and development with The University of Manchester. This product was responsible for the company winning probably the single biggest analyser order ever, for the supply of over 300 analysers to Northern Ireland Water.
Thanks to continued product development projects, Pi has received numerous nominations and awards; including the International Achievement and Editor’s Choice Award at the Red Rose Awards, the Technology Award at the Lancashire Telegraph Business Awards, and, the Innovation Award at the Burnley Business Awards 2015. Pi was also regional winner of the Achievement in International Business at the British Chamber of Commerce Awards and has won the O2 Award for Innovation through Technology, a DTi SMART Award and was recipient of a DTi grant for Research & Development (NWDA). Most recently Pi has been awarded two Innovate UK Grants from the UK’s Technology Strategy Board, and the Engineering Award at the Red Rose Awards 2017.
Mike Riding, Managing Director of Process Instruments:
“2018 has been another great year for Process Instruments. The team at Pi is looking forward to continuing to work closely with its customers for everyone’s success in 2019.”